While machines and technology are standard across major EMS companies, it’s the approach to client relationships thattruly makes a difference. Modern SMT assembly machines, high-quality control systems, and production automation are essential but these resources are available at most companies in the EMS industry. At Elhurt EMS, we go a step further. Our greatest strength is how we treat our clients—as partners. We prioritize building long-term relationships, close cooperation, and providing full support at every stage of the project.  

Elhurt EMS focuses on building lasting relationships with clients based on mutual trust and open communication. Thanks to our personalized approach, every client knows they have a partner committed to their project from start to finish.

"Many of our clients have shared the challenges they faced when working with the largest EMS providers. They often felt that their needs were marginalized and their projects became secondary. That’s why Elhurt EMS emphasizes adaptability and close relationships with clients, these are the foundations of our operations." - declares Sławomir Tkacz, Managing Director of Elhurt EMS.

Our adaptability and commitment to close client relationships manifest in various ways—whether in complex projects or daily operations. This may involve organizing dedicated, direct transportation to minimize the risk of damage during delivery or creating a custom testing environment tailored to specific client requirements. We often invite clients to visit our production facilities to observe the processes firsthand to ensure our work meets their expectations. 

If necessary, Elhurt EMS can also source materials from previous suppliers to ensure uninterrupted production continuity. This approach guarantees that clients can rely on comprehensive support tailored to their unique needs, greatly facilitating project execution and fostering long-term partnerships.

Understanding client needs – our advantage

Elhurt EMS clients can expect full technical and design support, regardless of project scale. Each client is assigned to a dedicated account manager who ensures that all their needs are understood and consistently met. For us, every project is unique, and our personalized approach - combined with a quick response to changing requirements - forms the foundations of our collaboration.

"For us, every client is a top priority. We want our clients to feel that their project is in capable hands. We tailor our solutions to individual needs, offering full support at every stage, from design to the final product." saysPaulina Sadowska, Business Development Director at Elhurt EMS.

Our company values clear communication and responsiveness, ensuring that clients can always rely on prompt support. Regular meetings—both online and in person—help ensure that each project progresses as expected. Elhurt EMS is committed to accessibility and openness to support clients whenever needed. 

"In one of our projects, we realized that quick responses and availability were crucial. The client faced an urgent technical issue, and we were ready to solve it almost immediately. Situations like these highlight the importance of a direct and personalized approach," emphasizes Jacek Majchrzak, Production Director at Elhurt EMS.

Technical support and consulting – collaborative solution-seeking

Clients who choose to work with Elhurt EMS can rely on comprehensive engineering and design support. Our team not only fulfils orders but also actively advises on optimal technological solutions, aiming for performance and cost efficiency. This ensures that each project is completed with the client's long-term benefits in mind.

"Thanks to their collaboration with Elhurt EMS, many of our clients have seen significant growth within the first three years—80% experienced at least a 20% increase, and for 20% of that group, growth reached up to 80%. This is the result of our joint efforts and ongoing optimization," says Sławomir Tkacz.

Such results arise not only from exceptional project execution but also from our commitment to tailoring solutions to each client’s unique needs, translating into tangible business benefits.

"We are not just a supplier—we are a technology partner. For instance, one of our clients recently faced a technical issue that could have delayed their project by months. Our team worked closely with them to find an optimal solution that improved efficiency, saved time, and reduced costs." adds Jacek Majchrzak.

Collaboration based on trust and long-term relationships

Elhurt EMS is committed to building lasting relationships with clients, grounded in mutual trust and open communication. With our personalized approach, each client knows they have a partner fully engaged in their project from start to finish.

To further strengthen these relationships, we offer regular audits and dedicated consultation sessions, to review progress and explore new technological solutions for project optimization. We also organize individual project review meetings to discuss results, gain insights, and plan the next steps together with the client. With this approach, Elhurt EMS becomes not just a supplier but a strategic partner in our clients' long-term business growth.

"We build relationships with our clients based on trust and openness. Close collaboration allows us to better understand their needs and respond effectively. This model of cooperation translates into long-term partnerships that help us grow together and achieve mutual success. I always feel that we’re not just working for our clients but with them, which brings immense satisfaction." says Piotr Kramarz, Business Development Director at Elhurt EMS.

Quality you can rely on – a reliable link in the supply chain

Quality is a fundamental aspect of every project undertaken by Elhurt EMS. Our quality control process adheres to international standards (ISO 9001, 14001, and 13485), assuring clients that their projects are managed with the utmost care. This is particularly crucial in demanding industries such as medical, telecommunications, and industrial electronics.

"Quality is the foundation of our work. Every project that leaves our facility undergoes a multi-stage inspection, ensuring our clients receive products that meet the highest standards, regardless of project scale." assures Tomasz Derkowski, Quality Manager at Elhurt EMS.

Elhurt EMS continually invests in advanced technologies, enabling us to undertake the most demanding projects. Our new 10,500 m² facility in Gdańsk significantly expands our production capabilities, allowing us to efficiently fulfill orders across various sectors. Our experienced team of engineers and specialists ensures that each project is carried out with utmost precision and in line with specific requirements. As a Europe-based company, Elhurt EMS understands the unique needs of local markets, ensuring full compliance with European regulations, reducing risks, and streamlining market entry processes. Our central location in Gdańsk also facilitates efficient logistics and proximity to key markets.

Elhurt EMS is committed not only to quality and efficiency but also to sustainable development. Our new factory was designed to minimize environmental impact, incorporating advanced energy management systems and eco-friendly production technologies that reduce our carbon footprint and support sustainable growth.

"Sustainable development is not just a trendy phrase—it's a real strategy we implement at every level of our operations. At Elhurt EMS, we continuously invest in technologies that reduce CO₂ emissions, save energy, and minimize production waste offering our clients the highest quality service while contributing to environmental protection." emphasizes Paulina Sadowska. 

"In recent years, Elhurt EMS has achieved double-digit growth annually, and our ambitious plans for the future aim even higher. Our goal is to become one of the leaders in the European EMS market and to effectivelycompete with global companies operating within the European Union. This expansion is driven by growth in projects within the medical, industrial, and advanced technology sectors. We are continuously investing in cutting-edge technologies and expand our team to meet our clients' most demanding projects. We aim to be a partner that not only delivers solutions but also supports our clients' business growth through our adaptability and commitment to close collaboration. Additionally, our experience and commitment to close collaboration are key to shared success. I invite you to partner with us— we are ready to create innovative solutions together that will shape the future of technology." concludes Sławomir Tkacz.

Are you looking for a reliable partner to carry out your electronics manufacturing project? 

Learn more: https://elhurtems.com/en/